You will need a packaging docket booklet when collecting packaging. You can buy one in your name at the lock plate counters Naaldwijk.
As of 5 November 2018, you will need a packaging card in addition to your packaging receipt booklet in order to collect packaging. Personalized receipt booklets can be obtained at the lock plate desk in Naaldwijk for a fee. Blank receipt booklets can also be obtained for a fee.
You need a white packaging collection receipt - the so-called LMS receipt - in order to return packaging.
Soon we shall be replacing the packaging docket booklets with the new packaging card. Have you already ordered the new packaging card?
Online notification of packaging orders
The new digital service 'Packaging collection and return' will soon be available. With it, you will be able to submit packaging orders and notify returns in advance via My Royal FloraHolland and the new packaging app. It replaces the paper dockets you have been using so far. We shall inform you when the new service and app become available.