Order your return freight and keep your visit to the auction as short as possible
You want your visit to the auction to be as quick as possible, with efficient unloading and loading. Dock at the assigned place, unload your products and take any return products all at one go. If you order it in advance, your return freight (packaging/empty trolleys) can be ready at the specified time. You will no longer need to wait and thus save time.
For the currently valid rates, please contact Customer Services. The rates depend on your return freight:
You can register with your Royal FloraHolland registration number via firstname.lastname@example.org. After approval, you will receive confirmation by e-mail along with the standard order form. This form can be used to order return freight via the same e-mail address.
Order the packaging, CC-containers and stacked trolleys before you leave. Once the driver has registered and has docked at phase G, we will physically turn over your order. Submit your order in time by:
|Day||Order deadline||Delivery at phase G|
|Monday through Thursday||before 12:00||from 13:00 to 16:00|
|before 15:00||from 16:00 to 19:00|
|before 17:00||from 19:00 to 04:00|
|Friday||before 12:00||from 13:00 to 16:45|
|before 16:00||Saturday 08:00 to 15:00|
|Saturday||before 13:00||Sunday 19:00 to 04:00|
If too much packaging is ordered, we shall charge you for all the ordered packaging. If there is a shortage of packaging in our depot, your order will not be given priority. In that case, we distribute the stock fairly among our customers.