Below are the system requirements for using Remote Buying (KOA).
It is important that your computer has a reliable operating system and reliable hardware. We have listed below the minimum technical specifications required of your computer. If you have any questions about them, you can always call or e-mail us.
It is essential that your computer and internet link are reliable. The Remote Buying software makes exacting demands of the quality of the operating system in combination with the hardware and network connection. To prevent problems occurring, we therefore advise installing the Remote Buying software on a dedicated PC or laptop. This means that the computer will not be used for other purposes, and no other software programmes will be running on it. The use of wireless internet via Wi-Fi is not recommended. A wireless connection is much less stable than a fixed line.
We do not advise the use of Windows 10 Home. This version can slow down the Remote Buying software, and as a result you cannot purchase precisely at the auction clocks. We also advise against the use of Minix Neo mini PCs. This competitively priced hardware has a chip controlling the graphics card that creates considerable delay.
Microsoft Excel 2013 or higher (to print/export purchase agreements)
Security programmes can slow down the Windows system and/or Remote Buying programme.
- Minimum System Requirements FOR Remote Buying
- Processor: Preferably i5 or higher or at least what Microsoft prescribes for Windows
- Memory: Minimum 1 GB RAM (32 bit)
- Minimum 2 GB RAM (64 bit)
- Version of Windows: Windows 10 Pro, in Dutch, German or English.
- Disk space: No specific requirements, at least what Microsoft prescribes for Windows
- Connections: 1 Ethernet port
- 1 USB port
- Headset: Standard USB headset
- NB: no Bluetooth headsets!
- Keyboard: Qwerty
- Other: .net Framework 2.0 Visual C++
- runtime 2010 SP1 & Team Viewer
- Network: Broadband internet, min. 2 MB per workplace
If you would like to learn more about Remote Buying or its
installation on your PC, please
contact the Remote Buying Service Desk at:
- Telephone number +31 (0)88 789 89 89 (option 2)
- E-mail: KOAServicedesk@floraholland.nl