As a box holder, you can enter into a box contract with us for the number of trolleys you use every year. This internal user pays also for the costs of the trolley pole.
This is the average number of trolleys you use in your box after
19:00. You pay a fixed amount per trolley per year, billed every
To calculate your average use, we count four times a year the number of trolleys in your box. This count takes place outside absolute peak days. We also conduct unannounced counts. The results of the count are used to adjust, where required, the number of trolleys stated in your contract.
Is your contracted number of trolleys too high? Let us know and we can bring it down so you don't pay too much.
Is your contracted number too low? We strongly suggest increasing it so you don't have to pay the penalty rate during a count.
What is or isn't charged?
In a box contract, the following trolleys are not subject to a charge:
- Trolleys loaded with SIVEPO containers
- Trolleys with products for the clock or Connect for the following day: i.e. supplied with delivery forms dated for the next day
- Trolleys equipped with a lock plate. Single lock plates also count, provided they are visible for control purposes
- Empty trolleys
Other trolleys (loaded with product, waste, fewer containers and other loads) are charged.