Conditions of use
You can collect and return trolleys at all auction locations. We have imposed certain conditions on the use of the trolleys.
- Return of trolleys
- Use outside the auction premises
- Do not remove fixed shelves
- Be economical in the peak period
- Defective trolleys
Always return used trolleys in a clean state and linked together.
You may only use the trolleys outside the auction buildings if they have been fitted with a lock plate.
The standard trolley has three shelves (also called trays) that you can fix at various levels. Do not remove fixed shelves from the trolley. The cost of repairing the damage to the shelves and shelf cables is high.
We kindly ask you to be economical with trolleys during the spring supply peak. We maximise the supply of our trolleys in this period by carrying out repairs faster, efficiently loading packages, and imposing the internal overnight hiring scheme. Daily truck deliveries also ensure an even distribution of trolleys among the locations.
Is the triangle on the trolley broken? Or are the trolley's shelves bent? Then hang a yellow defect label on the defective trolley. Yellow defect labels can be found in the supply area at all locations. A defect label looks like this:
Secure the label through the lock plate holder. This makes the defective trolley easily recognisable. Royal FloraHolland will then take the trolley to its workplace for repair. Do you have a defective trolley, but there are no defect labels available? Then please inform a Royal FloraHolland employee.
Do you have a defective trolley with a lock plate? Then you can have it removed by a Royal FloraHolland employee (a technician).